Did you queue at Turnstile N2 at last Saturday’s home game versus Colchester United?
If you did, the next question has to be “Why?”.
Bradford City has widely publicised that at home games it is trying to reduce the congestion around the Ticket Office and that if you are paying on a FlexiCard, you should use Kop turnstiles N9 and N10 on Midland Road. The publicity has included:
- A personal pre-season letter to every FlexiCard holder explaining which turnstiles to use
- Updates on the club’s website before every home game on the turnstiles available
- Improved signage above every turnstile
- Repeated requests for supporters to arrive at the stadium just 10 minutes earlier than their normal time
The club’s efforts also included stewards talking to supporters at previous games and offering them the chance to be escorted to the Midland Road turnstiles, but they all refused, preferring to stay in the queue.
A few facts on Saturday’s game, the only queue anywhere at the stadium on Saturday was outside turnstile N2; in spite of the queue everyone was in the stadium by 15.07; turnstile N2 at the back of the Kop allowed 349 entries to the game whereas N9 and N10 had a total of 164 between them.
As always, the vast majority of supporters listen to the messages from the club and help themselves and the club by listening to the appeals and heeding the advice given.
Then there is a minority who do not listen to the advice and cause inconvenience for themselves and others. If this applies to you, please reflect on this message and the time spent in the queue - there are three potential remedies:
- Purchase your FlexiCard ticket in advance of the game
- Arrive a little bit earlier to the stadium if you need to pay cash on the day
- Use the turnstiles on Midland Road (N9 and N10) for the Kop if you need to pay cash with a FlexiCard on the day
Thank you for your co-operation. We all want the FlexiCard system to be a success - your help will help us deliver the scheme effectively.