The club has moved to update supporters regarding technical issues affecting the iFollow service - during yesterday’s Sky Bet League Two fixture against Bolton Wanderers.
This comes following conversations between City officials and the governing body, which has provided the following statement.
It reads: “The service is delivered by Endeavor Streaming, the EFL’s third-party streaming partner, who have explained that isolated technical issues on their platform caused the interruptions in service.
“Endeavor have accepted that this level of service is way below the standards expected by the EFL and its clubs and have apologised to the league, its clubs and all supporters who were impacted.
“While it is now understood what led to the outages, the EFL has advised the club they will continue to investigate in order to ensure these issues do not re-occur.”
Supporters whose service was interrupted yesterday evening will receive an e-mail - directly from the EFL - regarding compensation.